ERP & CRM Services

Parent Category: OUR SERVICES

Lasting success with ERP and CRM is achieved through focused efforts to evolve systems, business processes, and user productivity. When these three elements are evolving together, it is possible to achieve sustained business performance improvement. As your company grows and new needs emerge, you need access to an experienced team of experts who understand your business and the systems you use. Our team of ERP and CRM consultants is made up of experts in every major functional business area from finance to warehouse and supply chain to sales and customer service.

We are passionate business and technology specialists who take pride in helping clients achieve digital transformation and perform at their best.

Leadership and Accountability You Can Depend On

From Advice to Implementation and Beyond
From planning to analysis, design, implementation, and continuous improvement, Unifies will put together a team with exactly the right mix of experience to deliver the results you need. Our Project Managers and Senior Consultants make it a priority to understand the people who make up client organizations. They carefully manage stakeholder expectations, build alignment, surface risks and issues, and manage scope and change at every stage of the project.

Advisory & Planning
We can assist in the earliest planning stages, before software has even been selected. It is very common to evaluate business process readiness and consider change management before undertaking a technology project. Unifies can help create an ERP and CRM roadmap for your business considering user adoption, process change, and business strategy to define a program of implementation phases linked with defined business outcomes.

Analysis & Design
Once software has been chosen, the consultant can facilitate detailed requirements analysis and solution design. This is a critical step that is focused on surfacing insights about precisely how the business will use the new ERP or CRM systems to drive results they need. In doing so, we define the scope of implementation, how the solution will be architected, configured, and deployed, and how the implementation project itself will be structured.

Implementation Projects
Unifies transforms businesses and helps them perform at their best. Our Lean Deployment approach ensures that implementation projects of all kinds, ranging from new ERP and CRM installs to upgrades and major enhancements or integrations are rolled out successfully, on-time, and on-budget. Implementation teams bring together functional and technical consultants and a dedicated project manager to ensure smooth delivery and effective collaboration with client stakeholders.